In the legislation of Ukraine there are two reasons why a buyer can return or exchange an item purchased by him:

  • 1. If the goods do not correspond to the quality declared by the manufacturer
  • 2. If the product fully meets all the requirements, but for some reason does not suit the buyer

Be careful!!!


In the online store Zhivitca.com.ua you can return the goods, exchange within 30 days from the date of purchase.
If you did not rip off the lid-seal from the package !!! This is a mandatory condition for return of goods.

Return of goods in case of need to use delivery services is carried out at the expense of the buyer.